Privacy Policy

Tenor Music
Your privacy is important to Tenor Music Ltd. (“We”, “Us”, “Our”). To this end, we will maintain standards to reasonably ensure that your information is private and secure at all times. To protect the privacy of visitors (“You”, “Your”) to Tenor Music Website, we have developed this Privacy Policy (the “Policy”) to explain our online information practices and the choices you can make about the way your information is collected and used. For the purposes of this Policy, the term “Website” shall refer to https://www.tenor-music.com

This policy applies to information tenor collects:

• On this Website and your interactions with this Website.

Please read below for more specific information on the type of information that we collect and how we use it.

1. Collected Information

We will ask you when we need information that identifies you individually to Tenor Music or allows us to contact you directly (“Personal Information”).

Tenor Music collects several types of information from and about you. Typically, the information falls into two categories: “Personally Identifiable Information” and “Non-Personally Identifiable Information.”

• Personally Identifiable Information. For the purposes of this Policy, “Personally Identifiable Information” means information that identifies a particular individual, such as an individual’s name, postal address, geographical location, email address, and phone number. We may ask for Personally Identifiable Information when you purchase a product, enter a contest or sweepstake, request a service, complete a survey, subscribe to newsletters, or engage in some other activity on our website.
• Non-Personally Identifiable Information. For the purposes of this Policy, “Non-Personally Identifiable Information” means: any information, recorded in any form, about more than one individual where the identity of the individuals is not known and cannot be inferred from the information. When you visit the Website, we may collect Non-Personally Identifiable Information, including information about your hardware, IP address, MAC address browser type, operating system, pages visited on our website, system trouble shooting purposes, order verification, referring and exit pages, and the dates and times when you visit our website.

2. Use of Cookies and Other Electronic Tools

We may collect Non-Personally Identifiable Information about you through a variety of methods, including the following:

• Cookies. “Cookies” are data files or pieces of information a website sends to your computer while you are viewing a website. They are used to keep track of your activities within the website, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions, and store other Non-Personally Identifiable Information. Tenor Music may set and access cookies on your computer to track and store such information about you. By accessing the Website, you consent to Tenor Music placement of cookies on your computer. Please note that most internet browsers allow you to stop cookies from being stored on your computer and to delete any stored cookies. If you choose to do so, however, your use of certain aspects of the Website may be restricted.
• Web Beacons. “Web Beacons” are electronic images, tags, or scripts that allow a website to access cookies and help track general usage patterns of visitors to a website. Web beacons can recognize certain types of information, such as cookies, time and date of a page view, and a description of where the web beacon is placed. Tenor Music may use web beacons to compile information about your use of the Website.
• IP Address. As you navigate the Website, Tenor Music may collect details of your visits, including without limitation, traffic data, location data, logs, accessed resources, and information about your computer and internet connection, including your IP address, operating system and browser type.

Website visitation data is used to administer the Website and provide general statistics regarding the use of Tenor Music, which may include both Personally Identifiable Information and Non-Personally Identifiable Information.

Phone numbers provided may be shared and distributed with our third parties (including with our payment processors: PaymenTech, Stripe and PayPal) in order to assist us with providing you the goods and services required, or to inform you of promotional activities by the Company.

3. Use of Data Collected

We use information that we collect about you or that you provide to us, including any personal information:

• For the purpose of sending promotional information, sweepstake and contest information, product specials, or services to you if you have submitted your information for these purposes.
• To communicate with you, such as to notify you when you have won one of our contests or when we make changes to our subscriber agreements and/or any programs you may have signed up for.
• To provide the products you request from us. This may include sending information that you have requested or contacting you about products that you have purchased.
• To improve the design and content of our website and to help us improve your overall experience. For example, we may use this data to tailor your experience on our website, showing you content that we think you might be interested in, and displaying content according to your preferences.
• To analyze usage of the Website.
• To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To allow you to participate in interactive features on the Website.
• To notify you about changes to our website or any products or services we provide through the Website.
• To enforce or apply our Terms of Use.
• For any other purpose with your consent.

We may also use your information to contact you about our own goods and services that may be of interest to you. If you do not want to receive any promotional emails, please Contact Us and inform us that you do not wish to receive such materials in the future. You can opt-out of promotional communications from Tenor Music at any time.

4. Disclosure of Your Personal Information

We may disclose personal information that we collect, or you provide as described in this Policy:

• To contract with other companies to provide services such as packaging and mailing information, answering user questions, or processing credit card transactions. We will only provide these partners with the information they need to conduct their services, and they will be prohibited from using the information we provide for any other purpose.
• When we reasonably believe that it is required by a law or legal process and to protect and defend our rights and interests and the rights and interests of our affiliates, suppliers, or users.
• We may release certain personal information when we believe that such release is reasonably necessary to enforce or protect the rights, property, and safety of others and ourselves.
• In the event we go through a business transition, such as a merger, an acquisition by another company, or a sale of all or a portion of our assets, your personal information will, in most instances, be part of the assets transferred. Notifications of such a transition will be made using the mechanisms described in Changes to Our Privacy Policy below.
• We may place, view, and/or use cookies, Web server logs, Web beacons, or other electronic tools to collect statistical and other information about your use of our Website as described in Use of Cookies and Other Electronic Tools.
• To pursue the objectives described in this Privacy Policy, information collected about your use of our website may be aggregated, de-identified, and analyzed.

5. Choices about How We Use and Disclose Your Information

We have created mechanisms to provide you with the following control over your personal information:

• Tracking Technologies and Advertising. If you prefer that we not combine the information that has been collected, through cookies, about your use of our website with personal or other information about you, then please delete and disable cookies for each browser, on each computer you use to surf the Web. However, if you disable cookies or refuse to accept a request to place a cookie, it is possible that some parts of our Website, such as the surveys, contests, and promotions, and certain areas of our sites for which you need to log in, will not function properly, and the advertising you receive when you visit our Website may not be advertisements tailored to your interests.
• Promotional Email Opt-Out. If you do not wish to have your email address used by Tenor Music to promote our products, services, sweepstakes, or contests, you can opt-out by following the opt-out procedures by contacting us.

7. Third-Party Cookies and Other Tracking Technologies

Some content or applications, including email advertisements, third-party advertisers or ad servers may place or recognize a unique cookie alone or in conjunction with web beacons and other tracking technologies on your browser. We do not control these third-parties’ tracking technologies or how they are used. The use of tracking technologies by such third-party advertisers or ad servers is not subject to this Policy, but is subject to the privacy policies of those third-parties. Tenor Music uses the ad server of Google AdWords. If you have any questions or concerns about Google AdWords, you can set the preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to, you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. Tenor Music also uses the analytic companies of Facebook Pixel. Facebook Pixel is used to help the Company measure the effectiveness of advertising by understanding how you use the Company’s Website. For more information about what Facebook Pixel collects and is used for, please view Facebook Pixel website. Tenor Music may also use other third party marketing affiliates and third-party advertisers not mentioned above. For more information on Tenor Music third party advertisers or third party marketing affiliates, please Contact Us.

8. Third-Party Websites

This Policy applies to the online collection of information by the Website. This Policy does not apply to information collected through any other medium, collected offline, or collected by any person or entity other than Tenor Music. We provide links to our advertiser and partner websites and other websites. If you link to any of these third-party websites, this Policy will not apply to your use of, and activities on, those websites.

The Website or our partner websites may contain links to other websites that are not affiliated with Tenor Music. Other websites may also reference or link to our website. We are not responsible for the privacy practices or the content of such other websites. You should consult the third-party website or application to understand its policies and practices regarding the collection of your information. We have no responsibility or liability for your visits to, and the data collection and usage practices of third-party websites.

9. Children Under the Age of 16

The Website are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on the Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please Contact Us or call 

10. Data Storage and Retention

We store your personal information on our servers and the servers of third-party service providers, all located in the United States. For more information on where or how long your data is stored, please Contact Us.

11. Transferring Personal Information from the EU to the US

Tenor Music is headquartered in the United States. Information you provide to us or we collect from you will be processed in the United States. The United States is not currently considered by the EU to provide an adequate level of data protection. We therefore rely on exceptions listed in the General Data Protection Regulation (“GDPR”). In particular, we collect and transfer your personal information to the United States only: with your consent; to perform services under the contracts we have in place with you; or to fulfill a compelling legitimate interest of Tenor Music that does not outweigh your rights or freedoms. We strive to apply suitable safeguards to protect the privacy and security of your personal information and to use it only as described in this Policy. We also enter into data processing agreements and standard contractual clauses with our vendors, whenever feasible and appropriate.

Depending on the location from where you access the Website, you may have the right to access, correct, delete, or restrict use of certain personal information covered by this Policy and exercise all other rights set forth in Articles 15-22 of the GDPR. You may also have the right to request that we refrain from processing your personal information.

Please bear in mind that if you exercise such rights this may affect our ability to provide our products and services. For inquiries about your personal information, please call +972 52-286-7856 or Contact Us. While we will make reasonable efforts to accommodate your request, we also reserve the right to impose certain restrictions and requirements on such requests, if allowed or required by applicable laws. Please note that it may take some time to process your request.

 

12. Our Commitment to Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All the information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

13. Changing Your Information

If you would like to change your email address, update or change your personal information, and/or disable your account, please Contact Us.

14. Changes to Our Privacy Policy

We may from time to time and at our sole discretion update this Policy. When we make these updates, we will change the “Last Updated” date listed at the top of this Policy. If we make a material change to this Policy that affects our use of your personal information, we will update users by placing a more prominent notice on our home page. You are responsible for periodically visiting this Privacy Policy to check for any changes.

15. How to Contact Us

For any other information or questions regarding the Website or the information you have submitted to us through the Website, please call +972 52-286-7856 or Contact Us.
Please also visit our Terms of Use which explains the terms governing you use of the Website.