Privacy Policy – Tenor Music Ltd.
Privacy Policy – Tenor Music Ltd.
Welcome to the official website of Tenor Music Ltd. Company Reg. No.513353060 (hereinafter referred to as the “Company” or “Tenor”).
Website address: https://www.tenor.co.il (hereinafter: the “Website”).
This Privacy Policy explains how we collect, store, use, and protect the personal information of users of this Website, in accordance with the Israeli Privacy Protection Law, 1981, the Privacy Protection (Data Security) Regulations, 2017, and Amendment No. 13 to the Law (2025).
By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Website.
1. Company Details and Data Protection Officer
Company Name: Tenor Music Ltd.
Address: 17 Six Day War St., Hadera, 3836116, Israel
Phone: +972-52-2867856
Email for privacy inquiries: [email protected]
Data Protection Officer: A designated company representative (for user rights inquiries).
2. Types of Data Collected
During your use of the Website, personal data may be collected and stored either directly from you or automatically during browsing, including:
- Full name
- Phone number
- Email address
- Home or delivery address
- Payment information (including data required for transaction processing)
- General browsing data (such as IP address, browser type, general geographic area, browsing preferences, and viewed content)
Data is collected through on-site forms, cookies, the Company’s CRM system, and analytics tools such as Google Analytics, Jetpack, and MonsterInsights.
The Company does not collect biometric, medical, or precise location data.
3. Purpose of Data Use
- Providing customer support, processing orders, and responding to inquiries.
- Sending updates, service notifications, and relevant offers.
- Improving user experience and customizing services to user preferences.
- Analyzing statistical data and monitoring Website performance.
- Complying with legal, regulatory, and accounting obligations.
- Ensuring Website security, preventing fraud, and detecting unauthorized activity.
4. Disclosure of Data to Third Parties
The Company may share personal data with third parties solely for the purpose of providing services on its behalf, including:
- Payment and accounting systems (e.g., Verifone, Hashavshevet).
- Hosting, maintenance, and technical support providers.
- Email and analytics service providers.
Any third party processing data on behalf of the Company will do so in compliance with applicable law and this Privacy Policy.
The Company does not sell or transfer personal data to third parties for external marketing purposes.
5. Cookies and External Tools
The Website uses cookies and similar technologies to ensure proper operation, analyze performance, enhance user experience, and tailor content.
Embedded tools include Google Analytics, Jetpack, and MonsterInsights.
Upon visiting the Website, a cookie consent banner is displayed, allowing users to accept or reject non-essential cookies.
Users may modify browser settings at any time to block or delete cookies; however, doing so may affect browsing functionality.
6. Data Retention and Security
- Implementation of WAF rules and SSL encryption via Cloudflare with the highest protection standards.
- Restricted, encrypted access granted only to authorized personnel.
- Regular data backups at both infrastructure and application levels.
- All data is stored exclusively on servers located in Israel.
Despite our best efforts, no Internet-based system can be completely secure. The Company cannot be held responsible for any damage arising from unauthorized access, breaches, or data leaks.
7. User Rights
In accordance with the Privacy Protection Law, each user has the right to:
- Access personal data held about them in the Company’s databases.
- Request correction or deletion of inaccurate, incomplete, or outdated information.
- Request to unsubscribe from marketing or promotional communications.
Requests to exercise these rights may be submitted to: [email protected].
The Company will review and respond to such requests in accordance with applicable legal requirements.
8. Data Retention Period
The Company will retain personal data for as long as an active business relationship exists with the user, and for the period necessary to fulfill the purposes for which the data was collected.
Data that is no longer required will be periodically deleted in accordance with the Company’s data management policy and applicable law.
9. Changes to this Privacy Policy
The Company reserves the right to update or modify this Privacy Policy from time to time. The updated version will be posted on the Website and will become effective upon publication.
Users are encouraged to review this Policy periodically to stay informed of any updates.
10. Contact Information
For any questions, requests, or concerns regarding this Privacy Policy, please contact us at:
17 Six Day War St., Hadera, 3836116, Israel
Email: [email protected]
Phone: +972-52-2867856
